Harness The Power Of ChatGPT Scale Up Your Business

ChatGPT was created by the company Open AI and released on November 30,2022. It is a generative chatbot that produces unique answers in response to any human input or questions. The original release of ChatGPT was based on GPT-3.5, which is known for its capacity to produce text or response to any query which perfectly replicates a human written text. Now, the newest Open AI model was released on March 14,2023 which is a version based on GPT-4 and this is available for paid subscribers.

In order to learn language from massive volumes of data, chatbot used advance learning techniques. Books, blogs, news articles and online comment boards were used by Open AI to train its chatbot. This is to be noted that it was trained by whopping 570 GB of data, containing 300 billion words. A study by Swiss Bank UBS revealed that ChatGPT is the fastest growing app of all times.

HOW CAN CHATGPT BE USED FOR SMALL BUSINESSES?

1. LANGUAGE TRANSLATION SERVICEChatGPT can instantly translate languages. If your work or business requires translations of different languages to communicate with people in different parts of the world, ChatGpt can do that in seconds for you. But it is best to get it reviewed by a translator because the chatbot responses are not always 100 percent accurate.

2. CONTENT CREATIONCreating content ideas is another function of ChatGPT. With the prompt given by you, the AI powered tool can help in creation of blog posts, social media updates, articles and other forms of written content in less time. The use of ChatGPT prompts can speed up and increase the effectiveness of your content creation process.

Alice Wu, PR associate with Mind Meld PR recommends the tool to be used for small businesses that are looking to create more content for their social media handles, websites etc. 3. CUSTOMER SERVICEChatGPT can provide round-the-clock customer service by taking care of common inquiries in a conversational manner, placing orders and supplying resources automatically while freeing your staff to do other important work at hand. Also, instant responses given are much appreciated by the customers, possibly raising customer service ratings.

4. FOR CODINGIn the software sector, ChatGPT is creating a lot of buzz. You may ask the chatbot to provide code snippets or perhaps write some or all of your program if you are feeling stuck in your project. The same may be done if you want to debug the current code. The important thing to do here is to give correct prompts. With the right prompting ChatGPT can assist with code logic, syntax errors and even the conversion of code between different programming languages.

5. HR ISSUESChatGPT is used by HR departments for a variety of HR-related duties including reviewing resumes, conducting preliminary interviews and assisting in onboarding. Conflicts at workplace, nepotism, theft or any other issue can be dealt by asking ChatGPT and thereby obtaining a solution.

HERE ARE A FEW DRAWBACKSDespite the fact that ChatGPT is an excellent tool, yet there are a few drawbacks to it. To avoid any predicament, make sure to carefully fact check anything written by the chatbot. Also the content created by ChatGPT should not be published as it is, because that can incur penalty from the search engines. Alter or edit it, as per your discretion. Proofread any output given by it. Verify its accuracy as it should correspond to your brand voice and style. And last but not the least, do not give any sensitive information as it might get stored for future AI training purposes.

Cameron Garrison, CEO of Guardian Lemon Law says “I have mixed feelings about it. I like it, but my fear is that the unemployment rate will go way up.”

The author is an entrepreneur in the digital space