Consumerization Of IT Is The New CIO Frontier: Venugopal Arcot, Head Consulting, Servicenow India

At the BW People CEO Conclave in New Delhi, there was a panel discussion on ‘New Frontiers for CIOs in business and corporate functions’, which was moderated by Sangram Aglave, Consulting Editor, BW Businessworld. The event was addressed by top-notch business technologists with across the wide gamut of areas including IT governance, compliance management, IT outsourcing, infrastructure and service management, software development, vendor management, business delivery and marketing. Sangram Aglave, Contributing Editor addressed the audience before beginning the panel discussion and said “Unlike Economics, Technology does not have an invisible hand. And Technology can be a key driver of GDP while the use of fiscal and monetary policy has become both trite and contrite.”

Avinash Velhal, Group CIO, Atos International, “The credible role of CIO is that earlier he was in-person and now he is a collaborator. The role of digitization has changed drastically. It has become more challenging with lots of opportunities. Earlier the work was limited to back-end optimization, however, it is a business of technologist and involves a wider gamut of profiles like front-end optimization, workforce optimization and digitization. The leader should be proficient at managing & leading teams for successful execution of M&A and IT projects with strong people management skills. He should also possess broad competence in strategic management of technical matters with the distinction of launching and driving new IT initiatives, re-designing IT infrastructures and achieving organizational objectives. “

Venugopal Arcot, Head, Solutions Consulting India, Servicenow said “IT team is now the backbone of all Enterprise communications. Consumerization of Enterprise IT is the new CIO frontier.”

Jaideep Verma, CIO, Netmagic, “Email may not be an effective communication channel when it comes to decision making. An effective communicator with exceptional analytical, technical, negotiation and relationship management skills, with the ability to relate to people at any level of business and management, is the way forward.”

Neeraj Mehta, Head Corporate IT, Apollo Tyres said “Technology is a great enabler and is a reliable driver for Productivity growth. Technology cuts horizontally and can impact all aspects of the business and can be truly called secular. Information Technology specifically can become the backbone of the Enterprise by changing the way people work and communicate in an Enterprise.”